Use the saved menu
Choose from the items, sizes and prices already loaded on this device. Record payment at checkout and follow the confirmation that the sale was saved.
Offline POS system
Keep the counter moving when the connection drops.
Bnez lets a prepared, signed-in device keep recording sales using its saved menu. Sales stay on that device until they can sync, so a short internet interruption does not have to stop every checkout.
A clear handover
What happens to a sale?
Keep the record on the till
The saved-sales indicator shows work waiting to sync. The device can also track preparation for its own saved orders while the shared kitchen connection is unavailable.
Reconnect and check
Bnez attempts to upload saved sales when the connection returns. Confirm the pending count clears; if a sale needs attention, keep it saved and use the review prompt.
Prepare before the rush
A few checks on each device.
- Sign in and load the store while connected, using the same browser and device you will use at the counter.
- Refresh the menu online after changing items, prices or staff permissions.
- Keep browser storage available. Avoid private browsing, and do not clear site data or reset the device while sales are waiting to sync.
- Check the saved-sales status after reconnecting and before closing the shift.
Coordinate the team
Know what still needs internet.
Open tabs and updates between tills and shared kitchen screens need a connection. During an outage, tell the kitchen about new orders directly and use the device’s own saved-order view to follow its work.
First-time sign-in, menu changes and current information from other devices also need internet. Stock shown offline reflects the saved copy and activity on that device, so check scarce items with the team.
If employee time-in is required, staff must time in online first. Their approved offline checkout access is limited to its allowed shift window.
Questions before you switch
Offline POS, explained.
- Can I start using Bnez for the first time without internet?
- No. Set up the store, sign in and load its data while connected first. Offline checkout uses the saved store data on that same device.
- Will the kitchen tablet receive offline orders straight away?
- No. An offline sale stays on the device that recorded it until it syncs. That device can track preparation for its own saved orders; another kitchen screen needs the shared connection.
- Does recording a wallet or card payment confirm the money arrived?
- No. Bnez records the payment method you select. Verify the actual payment through the relevant provider; offline checkout does not create or verify an electronic transfer.
- What if the internet returns but sales are still waiting?
- Read the saved-sales message and follow any review or resume action. Keep the original device and its browser data intact. Contact Bnez if you need help; do not ring the same paid order again to replace a waiting sale.
Try your working day
See the whole checkout flow.
We can walk through setup, a connection interruption and reconnection using a demo store, then discuss the devices and workflows your shop needs.